General Privacy Statement
At aeronexarion.pro, Aero AI Innovation describes how personal data is collected, stored and used in compliance with applicable regulations. This policy covers data provided by users, data collected automatically during platform use, and information obtained from third-party services.
Definitions
Key terms used in this policy are defined below to ensure clarity and consistent interpretation.
Data Collection
We collect data in three main ways to deliver, secure and improve our services:
Data Provided by Users
Users may share personal data in the following scenarios:
- Creating or updating an account profile
- Submitting contact or feedback forms
- Opting in to newsletters or updates
- Participating in surveys or research
- Requesting support or reporting issues
- Providing billing or payment details
Automatically Collected Data
We gather certain data automatically to understand usage patterns and maintain service quality:
- IP address and browser/version information
- Device type, operating system and screen resolution
- Pages visited, click paths and time stamps
- Session duration and interaction metrics
- Referring URL and source medium
- Performance and error logs
Data from Third Parties
We may receive data about users from third-party services for improved functionality:
- Authentication details via social login providers
- Aggregated analytics from external tools
- Payment verification data from business service partners
Purpose of Data Processing
Collected data is processed for these purposes:
- Provision and operation of AI services
- User account management and access control
- Technical support and troubleshooting
- Service performance analysis
- Security monitoring and fraud prevention
- Legal compliance and audit requirements
- Service updates and notifications
- Research and feature development
Legal Basis for Processing
Under data protection laws, processing relies on one or more of the following bases:
- Consent given by the user for specified purposes
- Performance of a contract with the user
- Compliance with legal obligations
- Legitimate interests of Aero AI Innovation, such as service improvement
GDPR Compliance
For users in the European Economic Area (EEA), we adhere to GDPR requirements:
- Data minimization and purpose limitation principles
- Right of access and data portability
- Right to rectification and erasure
- Right to restrict or object to processing
- Breach notification procedures
- Appointment of a data protection officer when applicable
Data Sharing and Disclosure
We share personal data only in specific circumstances:
- With service providers bound by confidentiality agreements
- When required by law or legal process
- To protect rights, property or safety
- With partners to deliver joint services
- In the context of a merger or acquisition under confidentiality
- When users provide explicit consent
International Data Transfers
User data may be transferred to and processed in countries outside the user’s jurisdiction for operational or hosting purposes.
We apply standard contractual clauses or equivalent safeguards to protect data during international transfers.
Data Retention
We retain personal data only for as long as necessary to fulfill processing purposes or comply with legal requirements.
Account registration details are retained until the user deletes their account.
Support tickets and correspondence are stored for up to three years for reference.
System and security logs are kept for up to one year for analysis.
Users may request deletion of personal data in accordance with our deletion procedures.
Data Security
We maintain technical, organizational and administrative measures to protect personal data against unauthorized access, alteration or disclosure.
- Encryption of data in transit and at rest
- Access controls, authentication protocols and periodic security audits
- Regular internal audits of data handling practices to verify compliance with our security policies and identify potential vulnerabilities for timely remediation.
User Rights
You have certain rights regarding your personal information processed by aeronexarion under applicable data protection laws. These rights help you manage or control how your data is used.
- Right to access the personal data we hold about you and request a copy of it.
- Right to request correction or update of inaccurate or incomplete personal information.
- Right to request deletion or removal of your personal data when there is no legal reason for us to continue processing it.
- Right to request restriction of processing under certain circumstances, such as contesting accuracy of data.
- Right to object to processing of your personal data for direct marketing or other legitimate interests.
- Right to receive your personal data in a structured, commonly used, machine-readable format (data portability).
- Right to withdraw any consent you have provided for data processing at any time without affecting the lawfulness of processing based on consent before withdrawal.
- Right to opt-out of decisions based solely on automated processing, including profiling, that produce legal effects concerning you.
How to Exercise Your Privacy Rights
To submit a request to exercise any of your data rights, please contact our Data Protection Officer by email at [email protected] or by mail at 2368 Huai Phai Sub District, Amphoe Khong Chiam District, Ubon Ratchathani Province 34220, Thailand. Provide a clear description of your request and include sufficient information to verify your identity.
We strive to respond to all valid privacy rights requests within 30 days of receipt. In some cases, if we require additional time, we will inform you of any extension.
Marketing Communications
We may use your contact information to provide newsletters, product updates, or promotional materials if you have opted in. You can choose your communication preferences at any time.
If you wish to unsubscribe from marketing emails, please click the “unsubscribe” link in any communication or send a request to [email protected].
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under this age. If you become aware of any data collected from such individuals, please contact us immediately.
Third-Party Links
Our site may contain links to third-party websites or services. We do not control their privacy practices, and we encourage you to review their policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top indicates when this policy was last revised. Significant updates will be posted on our site and may be communicated via email prior to taking effect.